Return & Refund Policy

You may request a return within 3 days of delivery if the product is damaged, defective, incorrect or materially different from the listing.

• The product must be unused and in its original packaging with all accessories.
• Unboxing evidence is strongly recommended for damage claims.
• Perishable, intimate and custom-made items are not returnable unless defective.

Approved refunds are issued to the original payment method within 7–10 working days. Cash on Delivery orders are refunded via mobile banking to the number on the order.

Open your order from Account → Orders and message support, or contact us from the chat button. Our team responds within 24 hours.